Returns & Exchanges

At MKI MIYUKI ZOKU, we offer a straightforward return policy allowing you to return items within 14 days of receipt for a refund or exchange, provided they are in their original, unworn condition with all tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely pack the items in their original packaging, ensuring all MKI branded labels and protective bags are included to prevent damage during transit.

3

Ship the Parcel

Generate your shipping label through the portal, attach it to your package, and drop it off at your nearest authorized courier point.

4

Processing and Refund

Once our warehouse team inspects and approves your return, your refund or exchange will be processed within 5-7 working days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing